Personal data management and cookies
Applicable on January 01, 2023 in Metropolitan France
Léontine Secrets - CBS Society
BETWEEN
CB Stock (CBS), Limited Liability Company, € 50,000 registered in the RCS of Lille Métropole under the n ° SIREN 532 965 126 and located at 121 rue du 8 May 1945 - 59 650 Villeneuve from ASCQ, in the region Hauts de France.
The company is reachable from Monday to Friday from 8:30 to 17:30 by phone at 03 20 41 46 74, by fax on 03 66 75 03 62 and by mail to contact@lessecretsdeleontine.fr
The products offered for sale on the site are authentic and ecological maintenance products under the brand "The secrets of leontin" hereinafter referred to as "The supplier, the seller or the mark", The website accessible at the URL https://lessecretsdeleontine.fr/gb/ hereinafter referred to as "The site" is the property and is published by the company CB stock. This one is a "e-commerce" merchant site open to all users of the Internet. It offers consumers to buy the products of the brand online and get revenues and tricks on the products.
The website is 7 days a week, excluding maintenance period, or voluntary interruption or not. on the one hand
and any major natural person with legal capacity navigating as an international and / or having made a purchase on the site https: /www.https://lessecretsdeleontine.fr/gb/ as strictly personal and without commercial, associative or professional, neither resale or assignment for a pay or free payment, a product or a sales service by the seller on the following site called "The customer, the buyer or the user " on the other hand
Article 1 -HMP of use
This Personal Data Protection Policy and Cookies of the "Site" is presented by "The brand" to "Customer" To inform him of which his personal data and his cookies are treated and collected.
CB Stock, Site Editor www.https://lessecretsdeleontine.fr/gb/, is responsible for the processing of your personal data as part of the activity of the website. The data is treated in a transparent, confidential and secure manner.
"The brand" undertakes to respect your privacy, to protect the confidentiality of the information provided, in accordance with the regulations in force, in particular pursuant to the law relating to computer, files and freedoms (law 78-17 of 6 January 1978 below CNIL law) and the General Regulations. Data protection (Regulation 2016/679 of 27 April 2016 of the European Parliament below RGPD).
Navigate "The site", "The customer" recognizes having read and accept fully and without reserve the present conditions. "The brand" reserves the right to modify the management of personal data and cookies at any time, if it considers useful. They will then be applicable as soon as they are online.
This Privacy Policy is an integral part of our general conditions of sale [CGV]. By browsing the website, passing a command or by contacting the customer service by the contact form, "The customer" Explicitly accept the use of personal data in accordance with this privacy policy.
If the change in question is particularly important for your confidentiality, it will be communicated to your email address so that they can take into account changes, revise them, assess them and, if applicable, oppose or withdraw from a service or feature.
The brand suggests reviewing these conditions regularly, in order to read the changes.
All data that the trademark is stored on a server offering all safety guarantees and are retained for a duration not exceeding the duration necessary (see Article 4).
The website sets up reasonable steps to protect the site against any loss, diverted use, unauthorized access, disclosure, alteration or destruction. In the event of a violation of personal data likely to generate a high risk for your rights and freedoms, the mark will inform the client of this violation as soon as possible. Do not hesitate to report any fraud or hacking as soon as possible.
The responsibility for the secrets of leontine can not be initiated for all the disadvantages or damages inherent in the use of the Internet, in particular a breach of service, an external intrusion or the presence of computer viruses.
"The brand" ensures that third parties, under contract, as a provider, to make this website and its content available for you and to execute your orders (including by our telephone order service), provide adequate protection of the personal data to which they have access.
Article 2 - Personal data
The term "personal data" means any information about you that makes you directly or indirectly personally identifiable, including your contact information (name, first name, mailing address, telephone number, date of birth, date of birth), bank data, login, password, cookies, IP address and other information that allows your identification and make available to us at any time.
These data are needed to perform the contract you have with us when you register by making a purchase on our website and / or when you contacted us via the contact form or by leaving a notice.
Pursuant to the law "Informatique et Libertés" of 6 January 1978, all "Customer" enjoys a right of access, opposition and rectification of the nominative information it communicates. It may also oppose their conservation, limitation, data portability and define guidelines for the fate of its data after its death ... This right of access, rectification and opposition includes the names, addresses (home and electronic) and bank details. Customer.
The personal data you send us are true and accurate data. The customer can at any time edit and / or delete his personal information in the "Customer Area" section available from the site or on request by the contact form or by mail to contact@lessecretsdeleontine.fr
"The customer" undertakes to communicate to "The brand" Any changes or modification of these on presentation of a copy of an identity title.
The customer will make sure not to freely expose his personal data. It will have to choose a password making sure to secure and disclose it to protect its personal data.
The Customer recognizes the strictly confidentiality, during and after the period of execution of the contract, any information, given, technical formula or concept, of which he has or may be aware of and formally undertakes not to disclose or by making any circumstances. Abusive.
Article 3 - Case of use of use of personal data
When creating your customer area on the "The site", "The brand" asks for the consent of the "Customer" by check boxes:
- taking into account and the validation of the general conditions of sale
- Taking into account and the validation of the privacy policy
- Taking into account and receipt of newsletters
"The customer" Can at any time unsubscribe by clicking on the link provided in the newsletter email.
By ordering a product on "the site", "the customer" agrees that "the mark" (or its providers to which it appeals in this context) uses the nominative information it has provided to ensure the implementation, management, monitoring and delivery of the order.
At each connection or at each order pass, the client will check that his personal information is still valid and complete (name, first name, full address, delivery address if different from your address), email and telephone number).
The customer is guarantor to each order to check if the personal information communicated in the order form are always correct. The responsibility of the mark can not be sought in case of provision by the client of erroneous information that would prevent the validation of the order or delivery of the products.
We invite you to read also "the general conditions of sale".
Depending on your interaction with the platform, the personal data of the "client" will be processed for the following purposes:
- "The brand" will use your data (obtained online or physically) to manage your registration, create your customer account, edit, and track your credentials and power the corporate customer database.
- Intervene on your shopping cart (addition, modification or deletion of products)
- Delete an inactive client account
- Manage and ship your orders
- Validate and process the payment of your orders and repayments
- answer your questions and opinions
- Publish your opinions to help other users compare and choose products
- process and resolve all your claims or questions relating to your past or future orders, to your customer account or at our brand
- Know your consumption habits, the size of your home, your age to know the type of clientele, make statistics and offer custom communications to the customer
- Follow, develop and improve the website experience
- Analyze your behavior and your attendance on the website
- Analyze your reactions to our marketing campaigns to improve or customize the products and services that the brand proposes
- Manage the creation and maintenance of your customer account, including by offering you new features or new services
- send communications, services and personalized offers, by e-mail, by phone or on the website
- Send information and commercial offers, concerning products, tricks and services related to the brand the secrets of leontine and its universe.
In order to fulfill the purposes indicated in this privacy policy and cookies, "the mark" gives access to your personal data to third parties to which it appeals to offer you and guarantee certain services and ensure their updates while ensuring the respect of the laws. Vigor concerning the protection of your personal data:
- Customer service employees (followed by your order, billing of invoices, assets, ...)
- suppliers and collaborators of logistics services, transportation and delivery (shipping, delivery, ...)
- Services employees related to marketing and advertising (collection of opinion, sending offers promos by email and SMS, analyzes and statistics of the site and your client career ...).
- financial institutions (payment, recovery, ...)
- employees in charge of the technological and internet service (maintenance, improvement of your digital experience, ...)
- Distributors (if the question or notice comes from a point of sale) The Company will ensure that third parties do not use your personal data for purposes of operation.
Article 4- Retention of personal data
"The brand" retains your data according to the purposes for which they are processed:
- The time required to process the purchase of products or service you have purchased, including returns, claims or complaints.
- The time required to answer your requests (customer service).
- the time of action of a quality and satisfaction survey (analysis of ergonomics and quality)
- until you unsubscribe or cancellation of your subscription to the Newsletter (Marketing).
- Up to deleting your client user account.
In some cases, the data will only be processed until you have decided. Your data will be kept and protected with restricted access during which the responsibility could be initiated following the treatment, in the implementation of the regulations in force at each time. The removal of personal data will be supplied once the possible actions of each case will be prescribed.
For personal data processing related to the management of e-commerce clients, the secrets of leontin and prospects, "The brand" Applies the following storage times:
- personal data relating to customers: they will be kept for the duration of the contractual relationship.
- Customer invoices are kept 10 years.
- Prospects data non customer: 3 years maximum from the last active contact with our brand.
- Marketing data (questions, information, ...) are stored for a period of 3 years.
- Candidates: 2 years from the last active contact with our brand.
- Historical buying and navigation cookies: 13 months. Every 13 months, we will retain your consent for the treatment of cookies.
- Customer banking coordinates are not kept by the brand. They are only used during the transaction. "The brand" can not be held responsible in case of fraudulent use of the means of payment used.
Article 5 - Cookies
A cookie is a small file placed on your hard drive by the server of the website you are visiting. The HTTP cookie that is currently the most used technology, is a small text file recorded by your computer's browser, tablet or smartphone. This keeps user data retain to facilitate navigation and allow some features.
There are two types of cookies:
- internal cookies, deposited by the "Brand" For the purposes of navigation and the operation of the site
- external cookies, deposited by third partner companies to identify your interests and to send you personalized offers. These cookies are directly managed by the companies that publish them and who must also respect the regulation on data protection.
In accordance with Article 32 (CNIL), when "the customer" connects to "the site", a window appears asking for your prior consent to the filing of advertising, audience and sharing cookies to social networks. You can change your wishes for cookies at any time via the appropriate icon and window. Cookies help who visited what pages and advertisements, to determine the frequencies of visits to some pages, determine the preferred fields of the website, to establish statistics and improve the website. "The brand" uses like cookies and devices, subject to your consent, to facilitate your browsing on the platform, to know how to interact with us.
"The brand" uses different types of cookies:
- Technical cookies related to the features of the website: These cookies allow the client to browse the website, use the different options or services that are proposed and to record its preferences (eg add an article to your cart). They can be set by the mark or by subcontractors we use services on our pages. If you do not accept these cookies, all or part of these services may not work properly.
- Advertising cookies: These cookies collect information about advertisements shown to users of the website. They can be anonymous, if they collect only information about advertising spaces displayed without identifying the user, or customized, if they collect personal information about the site's user by a third party, for the customization of these advertising spaces. These cookies are used to broadcast ads that interest the customer. In addition, they limit the number of times the customer sees an announcement and help the brand to measure the effectiveness of its advertising campaigns and share information on social networks. If the customer refuses these cookies, he will receive non-targeted advertisements.
- Analysis cookies of the website: These cookies allow us to collect information about the user's navigation on the site, generally anonymously, although sometimes they also identify the user in a unique and unequivocal way in order to obtain reports on the preferences and interests of the user for the products or services offered by the shop..
- Performance cookies: These cookies are used to improve the navigation experience and optimize the functioning of the website. These cookies make it possible to count the number of visits and traffic sources to measure and improve the performance of the site. They indicate which pages are the most and least popular and allow to see how visitors sail on the site. All the information that these cookies collect are cumulative and therefore anonymous. If the customer refuses these cookies, the brand can not know when the customer visited the site and can not follow his performance.
- Cookies relating to your preferences: When you navigate or shop online, the website stores your preferences (for example, your username, language or geographic location). This simplifies, facilitates and customizes your navigation experience.
- Other cookies: These cookies are necessary for the operation of the website and can not be disabled in our systems. The customer can configure his browser so that he blocks or warns you of the presence of these cookies, but some parts of the site will then stop working. These cookies keep any information for personally identifying the customer.
Article 6 - Cookie Settings
Most browsers automatically accept cookies, but it's not an obligation. By pursuing your navigation on "the site" lesecretsdeleontine.fr, you accept the use of these cookies. If you want to disable cookies, you just have to adapt the settings of your browser accordingly, but you should know that by disabling cookies, you may not be able to create an online account or use all the features of the website. You will find below some information about how to disable cookies for some web browsers.
The user can configure his browser so that cookies are recorded in his terminal or, on the contrary, that they are rejected, either systematically or according to their transmitter. It can also configure your browser so that the acceptance or refusal of cookies are offered time, before a cookie is likely to be recorded in your terminal. For cookies and choices management, configuring each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your cookie preferences.
Firefox:
1. Click the Menu ≡ button and select Options
2. Select the Privacy and Security sign.
3. In the historical area, for the Retention Rules option, select Never Keep the History. Click Restart Firefox now.
4. Return to the ≡ menu and select Options. Finally, select the Privacy and Security sign.
5. In the Track Protection section always select or only in private windows. Then click Change the lock lists. Choose one of two "Basic Protection" or "Strict Protection" options. Attention, "strict protection" can prevent certain sites from functioning: if after exploration of this parameter, you see that you can no longer see some of your websites, an immediate solution is to position it on since the sites visited to allow cookies from sites already Visited.
6. Click OK to close the "Options" window.
Internet Explorer:
1. Click the Tools button, and then click Internet Options.
2. Click the Privacy tab, and under Settings, move the cursor up to block all cookies or down to allow All cookies, then click OK.
http://windows.microsoft.com/fr-fr/windows7/block-enable-or-allow-cookies
Google Chrome:
1. In the upper right corner, click More and then Settings.
2. At the bottom, click Advanced Settings.
3. In the "Confidentiality" section, click the Content Settings button.
4. Click Cookies.
5. Disable Allow sites to save / read cookie data.
6. Click OK.
Safari:
1. In the menu bar at the top, click "Safari", then "Preferences"
2. Select the "Privacy" icon
3. Next to "Block cookies", check "Always"
http://support.apple.com/kb/ht1677?viewlocale=fr_FR&locale=fr_FR
You have the option to control cookies' deposit on your smartphone in the operating system rules.
On iOS: https://support.apple.com/fr-fr/HT201265
On Android: https://support.google.com/chrome/topic/3434352
Article 7 - Intellectual Property
The entire site falls under French and international copyright legislation and intellectual property. "The customer" will not be able to report or use the trademarks, logos, documents, illustrations, sounds or any other intellectual property rights related to the site and used by "The brand" that subject to having obtained the prior authorization, express, precise and written of "The brand".
This website has been done using the PrestaShop ™ Open-Source solution. The "Léontine Secrets" page of Facebook, Instagram, LinkedIn are published by CBS. The graphic charter, illustrations and photographs are the property of "the secrets of leontin". Any reproduction, integral or partial, is systematically subject to its authorization. The insertion of a hypertext link to the site or towards other sites must have been previously authorized by "The brand". In any case, any link, must be removed on request from "The brand".
Please contact us if you wish to quote us or for private use. For any other use, please contact us directly at the following address: contact@lessecretsdeleontine.fr
We will be able to offer links to other websites. Nevertheless, we will not be responsible for the content or policies of information on these websites. If you are visiting third-party websites, we recommend that you check their policies in collecting information and privacy. We accept no responsibility in this regard. Please check these policies before communicating your personal data to these websites.
Article 8 - Attribution of jurisdiction and applicable law
All clauses contained in these general conditions of sale, are interpreted in accordance with French law. In case of dispute, the parties will first seek an amicable agreement. In the absence of an amicable agreement, any dispute will be of the exclusive competence of the Commercial Court of Lille Métropole.
As part of a dispute between the parties and following a failure of a written claim of the "client" with the "mark" or in the absence of an unsatisfactory response within a reasonable time of one (1) month, the Customer, within one year from his Claim, may use any alternative mode of dispute settlement, including a mediation procedure by contacting the following mediators (s):
- List https://www.economie.gouv.fr/mediation-conso/saisir-mediateur#secteur 2
- In accordance with Article 14 of Regulation (EU) No 524/2018, the European Commission has set up an online dispute settlement platform https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
If your file is admissible, your dispute will be processed by the Ombudsman. Mediation is an amicable settlement process for free, confidential, and fast disputes that each party is free to accept and interrupt at any time. "The customer" May, at his own expense, be assisted by a council. The customer is free to accept or refuse the use of mediation and, where appropriate, the solution proposed by the Ombudsman. The consumer mediator is an independent person who has for a mission to propose a solution to the dispute between the professional and the consumer by a notice that each party is free to accept or refuse.
If one or more stipulations of these general conditions of sale are held incompletely or declared as such pursuant to a law, settlement or following a final decision of a competent jurisdiction, the other stipulations will keep all their strength and scope. The fact for "The brand" Do not avail themselves of any of the clauses of these CVs can not be renunciation for the future to its application.
To better understand your rights, go to the site of your supervisory authority: in France, the CNIL: https://www.cnil.fr/
For any request for information about the management and use of your personal data, the company is reachable from Monday to Friday from 8:30 to 17:30 by telephone at 03 20 41 46 74, by fax on 03 66 75 03 62, by mail to contact@lessecretsdeleontine.fr And by mail at the address: 121 rue du 8 May 1945 - 59 650 Villeneuve d'Ascq
A contact form is also available in clicking here.